How Important is Artificial Intelligence for Call Centres Today?

2021 Available now Read online or download

Sign up to get the ebook

Fill the required fields to register to download the ebook.

For more information contact us.

Ebook: How Important is Artificial Intelligence for Call Centres Today?

In this ebook, we will explore the nature of an AI Factory and examine its model, methods and outcomes, before looking at concrete finance business cases detailing its real-life impact.

 

Table of contents

• AI Factory operational model 

• MAIF client case - Artificial Intelligence in MAIF Call Centres: Topic Modelling to Promote Client Autonomy in the Insurance Sector

• Homeserve client case - Artificial Intelligence Applied to the Insurance Sector: The Future of Contact Centres

 

Complete the form to get your copy now!


 

 

Download The free eBook